Data Privacy & Protection

77k Privacy Policy – Your Data, Handled with Care

Your privacy matters to us. This Privacy Policy explains exactly what personal information 77k collects when you use the platform, how it is used, how it is kept secure, and what rights you have over your own data.

Last updated: January 2026

Privacy at 77k – Six Things You Should Know

A plain-language overview of how your personal data is treated on the 77k platform

We Collect Only What We Need

77k collects personal data required for account registration, identity verification (KYC), payment processing, and platform security. We do not collect data beyond what is necessary for these purposes.

Your Data Is Encrypted

All data transmitted between your device and the 77k platform is protected by SSL encryption. Sensitive information such as payment details and identity documents is stored with appropriate security controls.

We Do Not Sell Your Data

77k does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used only for the operation of the platform and the purposes described in this policy.

You Have Rights Over Your Data

You have the right to access the personal data 77k holds about you, request corrections, and in certain circumstances request deletion. You can exercise these rights by contacting the support team.

Cookies Are Used for Platform Function

77k uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how the platform is being used. You can manage cookie preferences through your browser settings.

Philippines-Focused Data Practices

77k serves players in the Philippines. Data handling practices reflect the requirements applicable to Philippine users. Personal data is processed in connection with your use of the platform from the Philippines.

Types of Data
Identity Data
Contact Data
Financial Data
Usage Data
Technical Data
Verification Docs

Privacy questions? Contact: [email protected]

This Privacy Policy applies to all users of the 77k platform in the Philippines. By registering an account or continuing to use the platform, you acknowledge that you have read this policy and understand how your personal data is handled.

1. Introduction

77k is committed to protecting the personal information of everyone who uses the platform. This Privacy Policy describes how 77k collects, uses, stores, and protects your personal data when you visit the 77k website, use the mobile app, or interact with the platform in any other way.

This policy should be read alongside the Terms & Conditions and the Responsible Gaming Policy. All three documents together form the complete framework that governs your use of 77k.

If you have questions about anything in this policy or want to exercise your data rights, you can reach the support team at any time at [email protected].

2. Data We Collect

77k collects personal data from you in two ways: directly, when you provide it during registration or account use, and automatically, through the normal operation of the platform. Below is a summary of the categories of data collected.

Data Category Examples How Collected
Identity Data Full name, date of birth, government-issued ID details Provided during registration and KYC verification
Contact Data Mobile number, email address Provided during registration
Financial Data Bank account details, e-wallet account identifiers, transaction records in PHP Provided when making deposits or requesting withdrawals
Verification Documents Copies of government ID, proof of address, payment method proof Submitted during KYC verification process
Usage Data Games played, bets placed, session duration, pages visited Recorded automatically during platform use
Technical Data IP address, device type, browser, operating system, OTP verification logs Collected automatically by platform systems

77k does not collect special categories of sensitive personal data (such as health information or political views) and does not require you to provide such data at any point.

3. How We Use Your Data

Personal data collected by 77k is used for the following purposes:

  • Account creation and management – to set up and maintain your 77k account, verify your identity, and process your login securely via OTP.
  • Payment processing – to process deposits and withdrawals in Philippine Peso through approved local payment methods, and to verify that payment accounts belong to you.
  • Platform operation – to provide access to sports betting, live casino, slots, eBingo, and other platform features; to settle bets; and to credit winnings to your account balance.
  • Compliance and fraud prevention – to fulfil KYC obligations, detect and prevent fraud, money laundering, and other prohibited activities, and to comply with applicable legal requirements.
  • Customer support – to respond to your enquiries, resolve disputes, and assist with account issues.
  • Platform improvement – to understand how the platform is used and identify areas for improvement, using aggregated or anonymised usage data where possible.
  • Responsible gaming – to monitor account activity in connection with responsible gaming obligations, including self-exclusion requests and deposit limit management.
No unsolicited marketing by default. 77k does not send you promotional messages unless you have opted in to receive them. You can manage your communication preferences through your account settings at any time.

4. Sharing Your Data

77k does not sell or rent personal data to third parties. However, in the normal course of platform operations, your data may be shared with or accessed by the following categories of third parties:

  • Payment service providers – Philippine banks and e-wallet operators who process your deposits and withdrawals. These providers have their own privacy practices and only receive the data necessary to complete the transaction.
  • Identity verification services – third-party KYC and document verification services used to authenticate your identity during the verification process.
  • IT and platform infrastructure providers – companies that provide hosting, security, or software services that power the 77k platform. These providers are contractually required to handle data securely.
  • Legal and regulatory authorities – where 77k is required by applicable law to disclose information, for example in response to a valid legal order or as part of an investigation into fraud or financial crime.

In all cases, data shared with third parties is limited to what is strictly necessary for the purpose at hand. 77k does not allow third-party service providers to use your personal data for their own marketing or commercial purposes.

5. Data Security

77k takes the security of your personal data seriously. The platform uses SSL (Secure Sockets Layer) encryption on all pages and all data transmitted between your device and the 77k servers. Sensitive data such as identity documents and financial details is stored with access controls that restrict who within the organisation can view them.

OTP (one-time password) verification is used at login and for sensitive account actions to reduce the risk of unauthorised access, even if login credentials are compromised.

Despite these measures, no online platform can guarantee absolute security. You are responsible for keeping your login credentials and OTP codes private. If you believe your account has been compromised, contact 77k support at [email protected] immediately.

Never share your OTP. 77k support staff will never ask you to share your OTP, password, or any other authentication code. If you receive such a request, treat it as suspicious and do not comply.

6. Data Retention

77k retains personal data for as long as your account remains active and for a reasonable period after account closure, to meet legal, regulatory, and contractual obligations. The retention period for different categories of data may vary:

  • Account and identity data is retained for the duration of your account and for a period thereafter as required for compliance purposes.
  • Transaction records (deposits, withdrawals, bet history) are retained for the period required under applicable financial record-keeping obligations.
  • KYC documents are retained in line with the applicable verification and anti-money-laundering record-keeping requirements.
  • Technical and usage data may be retained in aggregated or anonymised form for platform analytics after your account is closed.

When data is no longer required, it is deleted or anonymised securely. You may request information about the specific retention period applicable to your data by contacting support.

7. Cookies and Similar Technologies

The 77k website and app use cookies and similar technologies to support platform functionality. Cookies are small files stored on your device that help the platform remember your session, preferences, and settings.

The main types of cookies used on 77k are:

  • Essential cookies – required for the platform to function, including keeping you logged in during a session. These cannot be disabled without breaking core platform functionality.
  • Analytics cookies – used to understand how players use the platform, which pages are visited most, and where improvements can be made. Data collected this way is used in aggregate and is not linked to individual accounts.
  • Preference cookies – used to remember settings you have chosen, such as display or language preferences.

You can manage or disable cookies through your browser settings. Note that disabling essential cookies may prevent some parts of the platform from working correctly.

8. Your Data Rights

As a 77k player in the Philippines, you have the following rights regarding your personal data. To exercise any of these rights, contact the support team at [email protected].

1
Right to Access

You can request a copy of the personal data 77k holds about you, along with information about how it is used and stored.

2
Right to Correction

If any personal data held by 77k is inaccurate or out of date, you can request that it be corrected. You can also update some information directly through your account settings.

3
Right to Deletion

In certain circumstances, you can request that your personal data be deleted. Note that this right is subject to 77k's legal retention obligations – some data may need to be kept even after a deletion request.

4
Right to Object

You can object to certain uses of your personal data, including its use for marketing communications. You can withdraw consent to marketing at any time through your account preferences.

5
Right to Data Portability

Where technically feasible, you can request that your personal data be provided to you in a structured, commonly used format so that it can be transferred to another service.

6
Right to Complain

If you believe your data rights have not been respected, you have the right to raise a complaint directly with 77k support. We will investigate and respond within a reasonable timeframe.

9. Minors

The 77k platform is strictly for individuals aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If you believe a minor has registered an account or provided personal data to 77k, please contact support immediately at [email protected] so that the account can be reviewed and the data removed.

10. Changes to This Policy

77k may update this Privacy Policy from time to time to reflect changes in platform practices, legal requirements, or the services offered. When changes are made, the "Last updated" date at the top of this page will be revised.

Continued use of the 77k platform after a revised Privacy Policy is published constitutes your acknowledgment of the changes. If the changes are material, 77k may notify you through your registered contact details. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information is handled, please contact the 77k support team:

Email: [email protected]

Support is available in English (Philippines). For general questions about the platform, the FAQ page may have the answer you need.

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